We are a family owned local business and customers deal directly with our staff from the sale to the delivery. No middleman and no sales people trying to sell “whatever”. Unlike the big guys, franchises and factory outlets, we have personally designed our entire range of mattresses and ensure the highest quality products go in to them. Combining all this with the best warranties on the market and good old fashion service, should give you the confidence to come in for a look. Our experience, product knowledge and customer service gives you the best options possible when purchasing your mattress. Our Australian Made Mattresses offer you piece of mind and we believe the best value on the market.
How can you help people with special Mattress needs?
Many of our customers have special requirements and needs for example,
Pressure point issues.
Partner disturbance issues.
Difficulty getting in and out of bed.
Both partners are different weights and need different support.
We have mattresses that cater for all these problems and if you need something out of the norm; we can make a mattress to suit you’re particular needs and requirements.
Top Mattress Tips!
Never buy a mattress without viewing, touching or laying on it.
Test out your mattress with your sleeping partner.
Your spine should be straight when you’re lying on your side.
If you have difficulty rolling over the mattress is too soft.
If you’re uncomfortable on your hips and shoulders if it’s too firm.
If you and your partner are different weights, we have the solution.
We don’t believe in hidden fee’s, fake sales or a bunch of marketing lingo thats hard to understand. Instead you’ll enjoy a pressure-free shopping experience, with a selection for every budget and comfort level.
Free mattress delivery* is available in Melbourne, We do not even think about charging you! We want to bring your mattress to where you live, so you can sleep in peace knowing that this is all being taken care of!
Factory Direct Mattress understands all too well the importance of supporting Australian manufacturers. It is important to us that we are able to provide after sales service, keep Australia working and offer peace of mind to our customers.
We are proud of the quality of the products that we offer at Factory Direct Mattress as each item has been carefully selected for quality and workmanship to ensure that our customers will be fully satisfied with their purchase.
The friendliest and most accommodating company I have ever dealt with. Products are excellent, the service is even better.
was very impressed with the service I received on the day I purchased the mattress. Your prices were great for both the mattress and delivery & removal.
Honestly 5 Star. Amazing customer service and an even better product. I have a very bad back and I am very picky when it comes to what I sleep on. The mattresses are of such a high quality but without a high price tag.
Excellent service from everyone! We love our bed, maybe a little too much would definitely recommend these guys to anyone looking for a quality mattress at an affordable price and delivered with a smile.
Best mattress in melbourne!!! and they delivered it to my home!
I loved the overall experience! The prices and the quality is top notch. I recommend anyone to come in if they are looking for mattresses and base!
Thank you so much for my bed.I love it!!! I have bought all my mattresses from these guys and would highly recommend them.
Abbu made it easy for me to pick, with his knowledge and great service! I couldnt think of going anywhere else!
Walking into Factory direct mattress, I did not know what to expect but the customer service and amazing knowledge on the mattresses made it all easy for me to pick the right one! 5 Star!